CX Design Playbook Discover - English Version

CX Design Playbook Discover - English Version

520,00 €Precio

The moment has come!

The moment to innovate, to know and to transform.


Are you a LoT (Leader of Transformation)?


Only the People can transform organizations. That’s the reason why we guide you in the process to put them in the center of your strategy.


we have created the only one certification that promotes transformation starting with people, with the purpose of encouraging, empower and share all our knowledge with the most restless minds that will create the change. 


A certification with which you will receive the most important concepts combined with a practical part and also, you will discover the CX Design Playbook by tCd. This business playbook is a methodology with which you will be able to enable transformation in your organization or project in a collaborative, fun & creative way.




  • Eliminate barriers and open your mind to a CX culture.
  • Motivation to rethink, readapt and reflect about our structure and business model.
  • Discover the basis to promote transformation in your company.
  • Useful tools and a powerful methodology that will help you to implement the change.
  • Inspiration, empowerment and all the necessary concepts to start a process of transformation promoted by people.
  • Examples and practical cases with which you will easily understand the CX culture.
  • The knowledge of tCd team during the training in which you will be able to analyze your case.




  • "LoT" Leader Of Transformation Accreditation.
  • Post-certification: Participants will receive free virtual support from their mentor, a 1-hour training session and will monitor the implementation of the transformation process.
  • Summary documentation.
  • 1 Month of access to the Mural platform.

Team photos.

  • The possibility of hiring the Mentoring Service to obtain advice and technical assistance from a Senior Mentor tCd, with preferential fees.
  • Special discounts for attending the following Certification Programs: Event Canvas Level 1 & 2 Certification, Refresh, Workshops and other tCd courses.


Join LoT community and be part of a new way of understanding the value of organizations!



Calendar: Octubre
  • Leaders of Transformation


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