English Blog — tCd - Consultora Especializada en Eventos y Reuniones

The Customer Event Journey, the tool for mapping the customer's journey of meetings and events

The Customer Event Journey, the tool for mapping the customer's journey of meetings and events

Esther FrancoJune 25, 2019

Design of Strategic Events with Event Canvas | Testimonial

Design of Strategic Events with Event Canvas | Testimonial

the Creative dots teamMay 22, 2019#eventcanvas, strategic events, innovation, event designers

the Creative dots consolidates its presence in the international market

the Creative dots consolidates its presence in the international market

the Creative dots teamMay 13, 2019

What are the benefits of a unified MICE customer point of view for Only You Hotels' Customer Experience Strategy?

What are the benefits of a unified MICE customer point of view for Only You Hotels' Customer Experience Strategy?

the Creative dots teamApril 12, 2019MICE, tCd methodology, the creative dots, CUSTOMER EXPERIENCE, customer journey, empathy map

MEET THE EXPERT #2 with Dennis Luijer: Applying #Storytelling to the strategic design of meetings & events.

MEET THE EXPERT #2 with Dennis Luijer: Applying #Storytelling to the strategic design of meetings & events.

the Creative dots teamMarch 14, 2019

What is not communicated does not exist...

What is not communicated does not exist...

the Creative dots teamFebruary 27, 2019nebext, the creative dots, communication, CUSTOMER EXPERIENCE

Human Centric Events Industry. Trends 2019 by tCd Part 2

Human Centric Events Industry. Trends 2019 by tCd Part 2

the Creative dots teamFebruary 21, 2019the creative dots, CUSTOMER EXPERIENCE, TRENDS, strategic events

Human centric Events Industry. Trends 2019 tCd Part 1

Human centric Events Industry. Trends 2019 tCd Part 1

the Creative dots teamFebruary 14, 2019THE CREATIVE DOTS, Excellence, innovation, #eventcanvas, strategic events, CUSTOMER EXPERIENCE, #customerjourney, TRENDS, MEET THE EXPERT, tCd methodology

Nebext & the Creative dots, committed to exhibitors to make their participation in the fair profitable

Nebext & the Creative dots, committed to exhibitors to make their participation in the fair profitable

the Creative dots teamJanuary 31, 2019the creative dots, hip2019, nebext, communication

tCd Diary - January

tCd Diary - January

Esther FrancoJanuary 15, 2019Excellence, tCd methodology, #eventcanvas, strategic events, CUSTOMER EXPERIENCE, MEET THE EXPERT

Great reception of the first Meet the Expert edition, a series of events designed with #EventCanvas and organized by the Creative dots

Great reception of the first Meet the Expert edition, a series of events designed with #EventCanvas and organized by the Creative dots

the Creative dots teamDecember 20, 2018strategic events, tCd methodology, ROI, MEET THE EXPERT, ELLING HAMSO, the creative dots

Gran Canaria Convention Bureau & the Creative dots: a commitment for the development of MICE destinations.

Gran Canaria Convention Bureau & the Creative dots: a commitment for the development of MICE destinations.

Esther FrancoDecember 14, 2018MICE, tCd methodology, CUSTOMER EXPERIENCE, Excellence, gran canaria

The keys to success. Project Bacus Eventos and tCd

The keys to success. Project Bacus Eventos and tCd

the Creative dots teamDecember 5, 2018strategic events, CUSTOMER EXPERIENCE, #customerjourney, #eventcanvas, tCd methodology, the creative dots

ROI and Satisfactory Customer Experience: two sides of the same coin.

ROI and Satisfactory Customer Experience: two sides of the same coin.

the Creative dots teamDecember 4, 2018

Case Study of the tCd Methodology

Case Study of the tCd Methodology

the Creative dots teamNovember 22, 2018tCd methodology, the creative dots, innovation, CUSTOMER EXPERIENCE, Excellence

Methodology tCd: Activating agile thinking at the Hotel Crowne Plaza Barcelona.

Methodology tCd: Activating agile thinking at the Hotel Crowne Plaza Barcelona.

Esther FrancoNovember 15, 2018MICE, the creative dots, CUSTOMER EXPERIENCE, tCd methodology

tCd boosts its commercial relations with Germany.

tCd boosts its commercial relations with Germany.

the Creative dots teamOctober 25, 2018the Creative dots, innovation, #eventcanvas, strategic events

#AgileExperience: by improving internal processes, we achieve greater efficiency, in times and management.

#AgileExperience: by improving internal processes, we achieve greater efficiency, in times and management.

Ángeles MorenoOctober 19, 2018agile, tCd methodology, innovation, the Creative dots

The Customer Experience, the Design of Strategic Events and how these two concepts lead to Extraordinary Events

The Customer Experience, the Design of Strategic Events and how these two concepts lead to Extraordinary Events

the Creative dots teamOctober 10, 2018#eventcanvas, strategic events, CUSTOMER EXPERIENCE, innovation, the Creative dots

Measuring ROI in events is not a mathematical formula

Measuring ROI in events is not a mathematical formula

Alicia CalvoOctober 3, 2018